Quotes & Term Approvals
quotes@nationalpartners.com - include the quote number and the terms or structure you want the Quote Team to review.
FOR INSURANCE AGENTS
Fast quoting, flexible financing, and personal support that help you serve clients and keep business moving.
TOOLS + EXPERT SUPPORT
Share the insured and risk basics, premium, fees, carrier or GA information, MEP when applicable, and requested terms. Our Quote Team will guide you through anything else needed.
AFTER ACTIVATION
The relationship continues after activation, with dedicated support for everyday account needs and proactive attention when timing matters.
CUSTOMER SERVICE
Insureds and agents can reach knowledgeable professionals for help with account and payment questions throughout the financing term.
OPERATIONS
Our Operations team reviews accounts approaching cancellation and contacts insureds before the deadline to help keep financing on track.
MONTHLY OUTREACH
Pre-cancel outreach calls placed each month to help insureds address time-sensitive account needs.
*Based on 2026 National Partners Operations reporting.
HOW IT WORKS
Submit your complete onboarding package with all required forms, fields and signatures to avoid processing delays.
Agency Services reviews complete packages and aims to respond within 24 hours, depending on application volume.
Once approved, receive PBS access, self-guided resources and the option to schedule a live training session.
What we finance
National Partners finances a broad range of commercial coverage, including specialty and complex risks, plus personal lines in Florida and Texas.
QUICK CONTACT GUIDE
quotes@nationalpartners.com - include the quote number and the terms or structure you want the Quote Team to review.
contracts@nationalpartners.com - submit completed premium finance agreement documents.
CustomerService@NationalPartners.com
800-506-8901
Access the PBS guide, how-to materials and training resources in Insights & Resources.
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QUICK CONTACT GUIDE
Choose the type of assistance you need to connect with the right team or resource.
For help with a quote, requested terms or an alternative structure, include the quote number and the details you want reviewed.
Email the Quote TeamSend completed, signed premium finance agreements that are ready for processing directly to our Contracts team.
Send Signed AgreementsFor account or payment help, call 305-269-1975. Hours: Mon.–Thurs., 9:00 AM–7:30 PM; Fri., 9:00 AM–5:30 PM ET.
Email Customer ServiceAccess step-by-step guides and video tutorials, or schedule a live training session for additional help using PBS.
View PBS Resources
New features and enhancements deserve a permanent home after the email announcement. See the latest PBS updates, tutorials and workflow improvements - including new payment capabilities and account tools.
See What's New in PBSWHY CHOOSE US
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Step-by-step guides and video tutorials are available in both English and Spanish to help agents get familiar with PBS and its everyday quoting and account tools.
Get appointed, start using the tools available to your agency and know exactly where to go when you need a person on the other end.
Choose the option that best describes you to access your PBS account securely.
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