Privacy Policy

Last Updated: September 1, 2026

National Partners is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit our website, submit information to us, use our services, or communicate with us.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact information, including your name, email address, telephone number, mailing address, and company or agency name
  • Information submitted through website forms, including quote requests, account-service requests, applications, and other inquiries
  • Account, application, policy, premium finance, and transactional information
  • Communications you send to us through email, telephone, SMS, website forms, or other channels
  • SMS consent records, including the date, time, and method through which consent was provided
  • Website usage, device, browser, cookie, and analytics information
  • Other information you voluntarily provide to National Partners

 

2. How We Collect Information

We may collect information through:

  • The National Partners website and website forms
  • Direct communications with National Partners by email, telephone, SMS, or other methods
  • HubSpot, which we use for customer relationship management, website-form submissions, contact management, and email communications
  • Google Analytics and other website analytics tools
  • Cookies and similar technologies
  • The PBS quoting and account-servicing platform
  • RingCentral telephone and SMS communications
  • Applications, transactions, and other interactions related to our products and services
  • Service providers and business partners supporting our operations

 

3. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and process quote requests
  • Provide customer service and account support
  • Process applications and service requests
  • Communicate about accounts, billing, or payment inquiries
  • Provide application, quote, callback, or service follow-up
  • Deliver email communications and newsletters with your consent
  • Communicate through SMS with your consent
  • Maintain records of communications, consent, and customer interactions
  • Operate, maintain, and improve our website, services, and user experience
  • Protect against fraud, unauthorized activity, and security risks
  • Comply with legal, regulatory, contractual, and operational requirements

We do not sell or rent your personal information. Customer email addresses will not be shared with any other organization for marketing purposes.

 

4. How We Share Information

We may share personal information with service providers that support our business operations, including customer relationship management, website hosting, analytics, account servicing, telephone and SMS communications, information technology, security, and other operational services. These service providers may only use the information as necessary to provide services to National Partners.

We may also disclose information when required by law, regulation, legal process, or a valid government request, or when necessary to protect the rights, property, or safety of National Partners, our customers, or others.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

5. SMS Communications

If you have consented to receive text messages from National Partners, you may receive conversational SMS messages related to:

  • Customer-service inquiries
  • Account support
  • Billing or payment inquiries
  • Application or quote follow-up
  • Callback coordination
  • Other service-related communications

National Partners does not use SMS communications for advertising or promotional purposes. National Partners will not send premium finance agreements or other documents through SMS.

Messaging frequency may vary. Message and data rates may apply.

You can reply STOP to opt out at any time. After you reply STOP, you will receive a confirmation message and will no longer receive SMS communications from National Partners. To opt back in at any time, reply START.

Reply HELP for assistance. You may also call National Partners at 1-800-506-8901 or 1-305-269-1975, email info@nationalpartners.com, or visit www.nationalpartners.com.

Consent to receive SMS messages is not a condition of obtaining products or services from National Partners.

 

6. How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel and service providers who need the information to perform their responsibilities.

No method of transmitting or storing information is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

 

7. Your Choices

  • You may opt out of marketing emails by using the unsubscribe link provided in the email.
  • You can reply STOP to opt out of SMS messages at any time.
  • You may control or disable cookies through your browser settings or available website cookie controls.
  • You may request to review, correct, update, or delete your personal information by contacting National Partners. Certain information may need to be retained to comply with legal, regulatory, contractual, or operational requirements.

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, improve your experience, analyze website usage, and understand how visitors interact with our content.

We may use third-party tools, including:

  • Google Analytics for website analytics and performance tracking
  • HubSpot for website forms, customer relationship management, contact management, and communication analytics

Where required, you may manage your cookie preferences through the website’s cookie controls. You may also control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

 

9. Third-Party Links and Platforms

Our website may contain links to third-party websites and platforms, including the PBS quoting and account-servicing platform. National Partners is not responsible for the content, security, or privacy practices of third-party websites or platforms. We encourage you to review their privacy policies before providing personal information.

 

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, and comply with legal, regulatory, contractual, and operational requirements.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update indicates your acknowledgment of the revised Privacy Policy.

 

12. Contact Us

If you have questions about this Privacy Policy or how National Partners handles personal information, please contact us:

National Partners
2655 S Le Jeune Road, Suite 800
Coral Gables, FL 33134
Email: info@nationalpartners.com
Toll-Free: 1-800-506-8901
Telephone: 1-305-269-1975

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